Channekt › Integrations › BigCommerce
BigCommerce integration for products, orders and stock
Sell on BigCommerce from the same catalogue and stock as every other channel. Create an API account in your own control panel, paste the token and the store hash beside it, and your products and orders come in.
Connect BigCommerce
Create an API account
In your store: Settings, API accounts, Create API account. Tick Products, Orders and Information, and BigCommerce shows the token once. It is encrypted before it is stored.
Paste the store hash
It is the code in the API path BigCommerce shows beside the token, between /stores/ and /v3/. Paste the whole path if it is easier. A second store is a second connection, with its own name.
Begin the import
Products arrive with their variants, images and stock, orders follow with their lines and addresses, and stock goes back in batches of fifty.
Data synchronised with BigCommerce
Catalogue
Every product with its variants, options, images and prices, and the hidden ones as well as the ones for sale.
Orders
Orders with the delivery address and every line, read from the moment they are paid rather than when somebody opens the control panel.
Stock
Stock only, set per variant - or per product where the store tracks it that way - so your prices and your descriptions are left alone.
Dispatch
Each parcel recorded against its address with the lines inside it, so half an order shows as Partially Shipped until the rest follows.
BigCommerce integration details
BigCommerce frequently asked questions
Where do I create the API account?
In your store’s control panel: Settings, then API accounts, then Create API account. Tick Products, Orders and Information, save, and copy the token — BigCommerce shows it once.
What is the store hash?
The code in the API path BigCommerce shows beside the token, between /stores/ and /v3/. Pasting the whole path works too; the hash is read out of it.
Does this work on any plan?
Yes. The API is on every BigCommerce plan; what changes with the plan is how many requests a store may make in thirty seconds, and the sync paces itself inside the smallest of those.
Will it change my prices or descriptions?
No. Stock is the only thing written back. Everything else is read.
Moving from another platform? We move you for free.
We import your catalogue, connect your channels and carriers, and stay with you through the first orders, on every plan. Your current system keeps running until you switch.
Connect your BigCommerce store
Start a 14-day trial, connect your store and review the imported products before enabling synchronisation.
BigCommerce is a trademark of BigCommerce Pty. Ltd. Channekt is not endorsed or certified by BigCommerce.