Pictures and files

Media library

Media in the sidebar. It holds pictures and files that belong to the shop rather than to one product: a size chart, a brand logo, a PDF a listing links to.

• Upload takes JPEG, PNG, WebP, AVIF, GIF or PDF, up to 10 MB each. Files can also be dropped straight onto the page, or onto a folder to land inside it.
• Search files looks through every folder at once, not only the one you are in.
• Selecting a file offers Rename and Delete. Deleting is permanent, and anything using the file stops showing it.

A picture used on a product is a copy taken for that product, so removing it from the product leaves the library untouched, and deleting it from the library leaves the product's copy alone.

Folders

The left column is the folder tree, with All files at the top for everything unfiled. New folder creates one; folders can be renamed and can hold folders. Find a folder filters the tree, and the sort control flips it A to Z or Z to A.

A folder must be empty before it can be deleted. This protects its files from being removed accidentally.

Moving and deleting

Three ways to move things, because different people reach for different ones.

• Drag a file, a selection of files or a folder onto a folder.
• Cut and paste. Cut marks what is to move, then paste into the folder you want. A folder cannot be pasted inside itself, and selecting its current location returns a validation message.
• Move the selected files to, a folder picker in the selection bar.

Selecting several files offers Delete permanently, which says how many and has no undo.

Image storage

A picture imported from a shop is either linked from its original location or stored here as a managed copy. This is configured per connection.

Products › Import / Export and the products list both show the standing position: how many pictures are stored here and how much space they use, and how many remain hosted by an external source.

• Copy them here downloads each linked picture into your account. It runs in the background.
• Give that space back removes our copy of every picture that still has an address to fall back on and points the catalogue at that address again. Files remain available through their original links and can be copied back later. Pictures uploaded directly are not affected because no external copy is available.

Duplicate images

The same product imported from three shops arrives with three copies of one photograph. Check them for copies reads every stored picture back and compares them, by their bytes first and then by their file names. Repeats are taken out of the gallery and their space is given back; the picture itself stays and can be put back with one press.

On-model images

Where On-Model Studio is enabled for your account, it can create an on-model image from a source picture of a garment.

1. Open the product and find the studio beside its pictures.
2. Choose which picture - the garment on its own, flat or on a hanger, works best.
3. Say what it is: a top, trousers or a skirt, a dress, or a jacket or coat.
4. Choose who wears it: one of the presets, or a model of your own.
5. Press Make the photograph and wait. It runs in the background.
6. Look at the result properly, then Add to the product or Throw it away. A result is added to the product only after you confirm it.

The counter beside it says how many photographs the account has left. Each photograph is one call to the image provider.